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Humanizing Healthcare Humanizing Healthcare Fidelum Health Is Your Way In Your Way? Is Your Way In Your Way? Cassandra Crawley Mayo Growing Money with Sean Trace Growing Money with Sean Trace Sean Trace Farmers Weekly Podcast Farmers Weekly Podcast AgriHQ InvestTalk InvestTalk Hosts Justin Klein & Luke Guerrero, CFA | Wealth Managers and Investment Advisors 7 Minute Leadership 7 Minute Leadership Paul Falavolito CFO Podcast CFO Podcast Peter De Roeck 富邦期貨:富邦期權通 富邦期貨:富邦期權通 富邦期貨 Magazeum Magazeum Patrick Mitchell Real Estate Exam Prep Real Estate Exam Prep Ran Chen, EA, CFP® NZZ Akzent NZZ Akzent NZZ The Accounting Podcast The Accounting Podcast Blake Oliver & David Leary The Kings Code Podcast The Kings Code Podcast Tate NTD Evening News NTD Evening News NTD Evening News Larry Reidy’s America Larry Reidy’s America larryreidy Handelsblatt Disrupt - Der Podcast über die Zukunft der Wirtschaft Handelsblatt Disrupt - Der Podcast über die Zukunft der Wirtschaft Larissa Holzki, Handelsblatt Handelsblatt Economic Challenges - Podcast über Wirtschaft, Konjunktur, Geopolitik und Welthandel Handelsblatt Economic Challenges - Podcast über Wirtschaft, Konjunktur, Geopolitik und Welthandel Professor Michael Hüther und Professor Bert Rürup, Handelsblatt The Crazy One The Crazy One Stephen Gates OMR Podcast OMR Podcast Philipp Westermeyer - OMR Money Making Conversations Master Class Money Making Conversations Master Class Rushion McDonald Secrets From a Coach -  Debbie Green & Laura Thomson's Podcast Secrets From a Coach - Debbie Green & Laura Thomson's Podcast Laura Thomson-Staveley & Debbie Green OHNE AKTIEN WIRD SCHWER - Tägliche Börsen-News OHNE AKTIEN WIRD SCHWER - Tägliche Börsen-News Noah Leidinger, OMR Members Podcast Members Podcast Marcus Today Against All Odds Podcast, The Less than 1% Chance with Maria Aponte Against All Odds Podcast, The Less than 1% Chance with Maria Aponte Maria Good Sleep: Positive Affirmations Good Sleep: Positive Affirmations Optimal Living Daily | Sleepy Meditation The Aaron Novello Podcast The Aaron Novello Podcast Aaron Novello Your Daily Holiday Briefing Your Daily Holiday Briefing Checkiday.com Il Caffettino di Mario Moroni Il Caffettino di Mario Moroni OnePodcast 游庭皓的財經皓角 游庭皓的財經皓角 游庭皓的財經皓角 The Corporate Entrepreneur The Corporate Entrepreneur Sue Gilenson, Marc Gilenson Mindset Reloaded - Brian Tracy Motivation Daily Mindset Reloaded - Brian Tracy Motivation Daily Motiv FlavorVille Radio – Straight Outta the Kitchen (Premiere Episode) FlavorVille Radio – Straight Outta the Kitchen (Premiere Episode) Brian M Inspired The Property Couch The Property Couch Bryce Holdaway & Ben Kingsley 4biddenknowledge Podcast 4biddenknowledge Podcast Billy Carson 4biddenknowledge ELANA 5 a.m. Club ELANA 5 a.m. Club ELANA Trading Startup Insider Startup Insider Startup Insider CountryWide CONNECT CountryWide CONNECT CountryWide Media
Humanizing Healthcare

Business

Humanizing Healthcare

Fidelum Health

Reducing Friction in Healthcare Experiences I Jennifer Carron

June 25, 2026 1:20pm 35 min

In this episode, we talk with Jennifer Carron, Patient Experience Officer at BJC HealthCare about reveals how one of the Midwest's largest health systems is rethinking care from the ground up.Jennifer Carron didn't plan ...

The Future of Human Experience in Healthcare | Jason Wolf

May 28, 2026 5:00am 41 min

In this episode of Humanizing Healthcare, we sit down with Jason Wolf, President and CEO of the Beryl Institute, to mark three years of the podcast and take stock of where the patient experience movement stands.Jason fou...

Humanizing Healthcare at Scale at CommonSpirit Health | Camille Haycock

April 30, 2026 5:00am 25 min

In this episode of Humanizing Healthcare, we speak with Camille Haycock— Senior Vice President and Chief Patient Experience Officer at CommonSpirit Health — about what it actually takes to embed human kindness into the o...

What Healthcare Leaders Miss When They've Never Been the Patient | Stephanie Abbott

March 31, 2026 4:00am 28 min

In this episode of Humanizing Healthcare, we speak with Stephanie Abbott — author, speaker, and former Chief Experience Officer — about what healthcare leaders miss when they've only ever seen the system from the inside....

Adopting Patient-Centered Outcome Measures with ICHOM CEO Jennifer Bright

March 05, 2026 4:00am 39 min

In this episode of Humanizing Healthcare, we speak with Jennifer Bright, CEO of International Consortium for Health Outcomes Measurement (ICHOM), about what healthcare value really means and confront a question that chal...

Delivering Person-Centered Care at Pacifica Salud w/ Rafael Cohen

February 03, 2026 1:28pm 34 min

We are pleased to share a new episode of Humanizing Healthcare featuring Rafael Cohen, Chief Executive Officer at Pacifica Salud Hospitals.In this conversation, Rafael shares how Pacifica Salud has built a culture of per...

Patient Experience Agility: Preparing for Disruption & Change w/ Dwight McBee

December 30, 2025 4:00am 38 min

Dwight McBee is back for round two on the Humanizing Healthcare podcast, and we can assure you that you'll want to hear what he’s been up to.As Chief Experience Officer at RWJBarnabas Health, Dwight is leading some serio...

Transforming Hospitals With Patient & Family Advisory Councils w/ Barbara Lewis

November 18, 2025 4:00am 42 min

How do we make sure hospitals are truly listening to the people they serve?In this episode, I am joined by Jill Adolphe from Planetree to talk to Barbara Lewis, a powerhouse advocate for the patient voice and founder of ...

Laughing in the Face of Illness w/Jeremie Saunders

November 08, 2025 9:20am 34 min

In this Humanizing Healthcare Live episode, we talk with Jeremie Saunders, Patient Advocate and C-Founder of the SickBoy podcast, about Laughing in the Face of Illness. Recorded at the 2025 Planetree Person-Centered Care...

The Urgency of Connective Labor & Human Value in the Age of AI w/ Allison Pugh

November 08, 2025 9:15am 34 min

In this Humanizing Healthcare Live episode, we talk with Allsion Pugh, Professor of Sociology at Johns Hopkins University, about how the Urgency of Connective Labor & Human Value in the Age of AI. Recorded at the 2025 P...

Advocating for Patient Centered Care Through Health Equity w/ Edison Bond

November 08, 2025 9:10am 31 min

In this Humanizing Healthcare Live episode, we talk with Edison Bond, Chief Experience Officer at Episcopal Health Services, about how they Advocate for Patient-Centered Care Through Health Equity. Recorded at the 2025 ...

What's Next for Patient Experience: Trends, Evidence & Inspiration w/ Dr. Laura Cooley

October 07, 2025 4:00am 38 min

In this episode of Humanizing Healthcare, I had the pleasure of chatting with Dr. Laura Cooley, Editor-in-Chief of the Journal of Patient Experience.If you care about making healthcare feel more personal and not like you...

Elevating Patient Access & Experiences With AI w/ Lisa Griffin

September 04, 2025 4:00am 35 min

I am so pleased to introduce Lisa Griffin, the Chief Consumer Officer at University Hospitals. In this role, she leads the organization’s commitment to improving the patient experience and making healthcare more accessib...

New Innovations in Delivering Person-Centered Eldercare w/ Susan Ryan

July 29, 2025 4:00am 36 min

What if nursing homes felt more like real homes and actually improved lives?In this episode, we talk with Susan Ryan, CEO of the Center for Innovation, about reimagining eldercare through person-directed living and human...

The Evolution & Importance of Trust in Healthcare w/ Jennifer Baron

July 01, 2025 4:01am 36 min

What does it take to rebuild trust in healthcare, especially after it took a hit during the pandemic?In this episode, we talk with Jennifer Baron, Chief Experience Officer at NRC Health, about the evolution & importance ...

Connecting Care to Higher Purpose at Prime Healthcare w/ Amy Searls

June 09, 2025 4:00am 33 min

What makes healthcare personal, even in large, fast-growing systems? It’s the power of human connection.In this episode, Amy Searls, Chief Experience Officer at Prime Healthcare, shares how she’s leading efforts to creat...

Delivering Donor Experiences That Save Lives at New York Blood Center w/ Adrian David

April 24, 2025 4:00am 33 min

What motivates blood donors to give part of themselves for nothing in return, and what can they teach us about human connection and empathy? In this episode, Adrian David, EVP & COO of New York Blood Center, joins us to ...

Welcome to Humanizing Healthcare Podcast

April 08, 2025 12:23pm 1 min

Humanizing Healthcare is dedicated to sharing insights and best practices to make healthcare more human and fulfilling for all. With healthcare innovators and thought-leaders, we discuss how to better support everyone in...

Welcome to Humanizing Healthcare Podcast

March 26, 2025 3:55am 1 min

Welcome to Humanizing Healthcare podcast, where we bring you the latest insights and strategies to transform the healthcare experience for patients, providers, and everyone in between.I’m your host, Chris Malone, and in ...

Delivering Person-Centered Care at The Johns Hopkins Hospital w/ Dr. Redonda Miller

March 25, 2025 9:39am 41 min

Over the last few decades, healthcare has become more transactional and impersonal, but there is still hope for delivering truly person-centered care.In this episode, Dr. Redonda Miller, President of The Johns Hopkins Ho...

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