Podcast Index

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SMB Community Podcast SMB Community Podcast Dave Sobel Fueled By Joy - Working Dog Podcast Fueled By Joy - Working Dog Podcast Josh Michaelis Hockey Cards Gongshow Hockey Cards Gongshow Josh, BabaLewi & Phil Dear Divorce Diary: A Fresh Approach To Healing Grief & Building A Life Of Confidence After Divorce Dear Divorce Diary: A Fresh Approach To Healing Grief & Building A Life Of Confidence After Divorce My Coach Dawn Bible Brief  |  Discover the Story Bible Brief | Discover the Story Bible Literacy Foundation Morgenmødet Morgenmødet BankInvest Locked On Sun Belt - Daily Podcast On Sun Belt Conference Football & Basketball Locked On Sun Belt - Daily Podcast On Sun Belt Conference Football & Basketball Locked On Podcast Network, Dave Schultz Quinto Evangelista & Giovanni 8:32 Quinto Evangelista & Giovanni 8:32 Giovanni 8:32 Stronger Bones Lifestyle Osteoporosis, Osteopenia & Bone Health Podcast Stronger Bones Lifestyle Osteoporosis, Osteopenia & Bone Health Podcast Debi Robinson Multipolarity Multipolarity Multipolarity Paths of Rhythm (Formerly Once A DJ) Paths of Rhythm (Formerly Once A DJ) Remote CTRL 365 Christian Men 365 Christian Men JH Cardy 365 Christian Men LLC NiEW EDITION from GRAND MARQUEE NiEW EDITION from GRAND MARQUEE J-WAVE What’s Possible w. Ilene Schaffer What’s Possible w. Ilene Schaffer Silicon Valley Change CRE Exchange: Commercial Real Estate, Property Valuations, Real Estate Analytics and Property Tax CRE Exchange: Commercial Real Estate, Property Valuations, Real Estate Analytics and Property Tax Altus Group On Brand with Jon and Marisa On Brand with Jon and Marisa PodcastOne The Responsive Family Sleep Podcast The Responsive Family Sleep Podcast Kimberly Hawley Kindergarten Cafe Podcast: Simple Tips for Teaching Kindergarten Kindergarten Cafe Podcast: Simple Tips for Teaching Kindergarten Zeba McGibbon Beyond the Walls with Jeremy Thomas Beyond the Walls with Jeremy Thomas Jeremy Thomas We Wine Whenever's Podcast We Wine Whenever's Podcast We Wine Whenever Voices In Hyperspace Voices In Hyperspace Legendary Black Lion The Wisconsin Sportscast The Wisconsin Sportscast The Cap Times Adult Child of Dysfunction Adult Child of Dysfunction Tammy Vincent The Rejuvenating Health Podcast The Rejuvenating Health Podcast Rejuvenating Health Sunny Mornings Boston Sunny Mornings Boston Sunny Mornings Media West Palm Beach Weather Daily West Palm Beach Weather Daily Fast Foundations Montreal Weather Daily Montreal Weather Daily Fast Foundations Toronto Weather Daily Toronto Weather Daily Fast Foundations Philadelphia Weather Daily Philadelphia Weather Daily Fast Foundations DBR Snapshot DBR Snapshot Compass Bible Church My Daily Prayers from the Catholic Diocese of Cleveland My Daily Prayers from the Catholic Diocese of Cleveland Diocese of Cleveland Writing Your Resilience: Building Resilience, Embracing Trauma and Healing Through Writing Writing Your Resilience: Building Resilience, Embracing Trauma and Healing Through Writing Lisa Cooper Ellison City Cast Nashville City Cast Nashville City Cast Traditional Catholic Daily Devotional Traditional Catholic Daily Devotional SSPX US District, Angelus Press E-Entertainment Podcast E-Entertainment Podcast Magdalen Taboo Questions With Pastor Mike Novotny Taboo Questions With Pastor Mike Novotny Time of Grace True Crime All The Time True Crime All The Time Paola
SMB Community Podcast

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SMB Community Podcast

Dave Sobel

Navigating Pre-Sales Assessments and Client Agreements for Growing MSPs

July 30, 2026 3:00am 23 min

A key focus of the episode is on practical approaches to conducting pre-sales assessments for prospective managed service clients, particularly those with existing MSP relationships and under 100 employees. Hosts discuss...

Is it worth it to become a certified Microsoft Partner?

July 23, 2026 3:00am 26 min

A significant development discussed in the SMB Community Podcast episode highlights the evolving Microsoft Partner Program. Microsoft has updated its partner program at the start of its fiscal year, introducing new oppor...

When Business Slows Down: Revitalize Your MSP with Smart Marketing and Recurring Revenue

July 16, 2026 3:00am 20 min

The episode addressed the heightened challenges MSPs and IT service providers face in client acquisition, with specific reference to a recent Kaseya report indicating that twice as many MSPs describe obtaining new client...

Starting an MSP: Building Your Client Base, Managing Contracts, and Embracing New Opportunities

July 09, 2026 3:00am 21 min

The episode prioritizes the operational and exit-planning risks associated with MSPs lacking formal contracts. According to Amy , approximately half of MSP business owners operate without managed service agreements (MSAs...

Should You Give a Proposal at the First Meeting? SMB Sales Strategies Explored

July 02, 2026 3:00am 25 min

The conversation focused on the practice of providing managed service pricing to customers during an initial meeting. One concept discussed was that MSPs are encountering prospects who increasingly expect immediate, tran...

When Employees Want More Money: Strategies for MSP Owners

June 25, 2026 3:00am 25 min

The episode’s principal focus is on managing employee compensation requests within MSP operations, specifically addressing scenarios in which employees request significant raises. The discussion highlights the need for M...

Should Your MSP Offer a Single Plan or Multiple Options?

June 18, 2026 3:00am 24 min

A significant regulatory development affecting MSPs was discussed: the US Government ordered the suspension of access to the Fable 5 and Mythos 5 AI models by any foreign national, including those inside and outside the ...

Is EOS the Right Fit for Small MSPs? Strategies, Pitfalls, and Real-World Lessons

June 11, 2026 3:00am 25 min

A central discussion in the podcast focused on the applicability of the Entrepreneurial Operating System (EOS) for small Managed Service Providers (MSPs). Divergent perspectives were presented regarding whether the EOS f...

Adapting Your MSP Stack for AI Management and Security

June 04, 2026 3:00am 21 min

Discussion centered on the evolving role of Artificial Intelligence (AI) in the MSP technology stack, emphasizing the necessity for MSPs to deploy tools that can comprehensively manage AI, particularly concerning securit...

How AI Disrupts the Per-Seat Model for MSPs

May 28, 2026 3:00am 23 min

A central development addressed is the projected effect of AI on the per-seat pricing model that underpins many MSP service offerings. According to the discussion, AI could reduce white-collar jobs by 30-50%, leading to ...

Managing Shadow IT in the Age of AI: Strategies for Modern MSPs

May 21, 2026 3:00am 27 min

The most consequential development discussed is the rapid proliferation of Shadow IT in client environments, with emphasis on the unchecked adoption of cloud SaaS applications and artificial intelligence (AI) tools by en...

Navigating Vibe Coding: MSPs, Clients, and AI-Assisted Development

May 14, 2026 3:00am 23 min

Recent reports highlight that Google Chrome and Anthropic’s desktop applications have introduced covert, non-optional downloads onto user devices without explicit notification or opt-out mechanisms. According to referenc...

Creative Ways for SMBs to Recognize and Reward Employees for Outstanding Performance

May 07, 2026 3:00am 25 min

Employee recognition structures and their risk-reduction implications received primary focus in this discussion. Both Amy Babinchak and James Kernan outlined verification-based strategies, such as leveraging Microsoft Te...

Paying Techs Commissions: Best Practices and Pitfalls for MSPs

April 30, 2026 3:00am 24 min

Compensation models for technical staff in MSPs require careful alignment with business objectives and operational capacity. Both James Kernan and Amy Babinchak emphasized that financial incentives such as commissions or...

Responding to Price Objections: Value Conversations and Consulting for MSPs

April 23, 2026 3:00am 22 min

A central theme of the episode is the challenge of communicating and defending pricing for managed services. Amy Babinchak and James Kernan described frequent client objections regarding cost, focusing on the importance ...

Building a $20 Million MSP: Insights from Brian Strong of TenHats

April 16, 2026 3:00am 21 min

Managed Service Providers (MSPs) face measurable hurdles when scaling businesses past certain revenue thresholds, particularly the $10 million annual mark. The episode’s primary focus is the operational and sales methodo...

Why Your Business Is Worth More When You Are Not Involved in Daily Operations

April 09, 2026 3:00am 25 min

NinjaOne’s reported growth and positioning within the MSP software landscape presents a notable development for service providers evaluating vendor ecosystems. According to statements reviewed by Ryan Morris and Dave Sob...

Getting Margins Right: The Essential Mix of Recurring, Product, and Professional Services for MSPs

April 02, 2026 3:00am 25 min

The episode centers on profit margins and service mix strategies for MSPs, emphasizing the importance of maintaining recurring revenue margins above 50%, preferably targeting 65–70% for long-term sustainability. Industry...

Do You Always Say Yes? MSP Sales, Partnerships, and Project Management

March 26, 2026 1:00am 17 min

Microsoft’s decision to increase pricing across its Microsoft 365 product suite, excluding Business Premium, is a notable development for MSPs and IT service providers managing client subscriptions and budgets. According...

Has M&A Activity for MSPs Picked Up in 2026?

March 19, 2026 1:00am 17 min

https://www.theinformation.com/articles/iran-war-imperils-300-billion-gulf-ai-spending?utm_campaign=article_email&utm_content=article-16718&utm_medium=email&utm_source=sg The war: The USA has bombed three data centers ow...

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